Macromac Corporation (M) Sdn Bhd respects the privacy of individuals with regard to personal data. This Privacy Notice is formulated in accordance with the Personal Data Protection Act 2010 (“the Act”). In this Privacy Notice, “Personal Data” shall have the meaning as defined in the Act. References to “we” or “us” refer to any company under Macromac Corporation (M) Sdn Bhd, and “you” refers to yourself and/or any other persons or companies represented by you from whom you provide Personal Data.
A. Information Collected
We may collect Personal Data from you through both print and digital platforms (including but not limited to websites, social media, and mobile apps). The data collected may include:
- Information provided during account registration, profile updates, or form submissions—e.g., name, contact details, photographs, etc.
- Details submitted via printed forms, our website, or digital platforms (e.g., Facebook, WhatsApp, Instagram and other social media), including identity documents and proof of address.
- Information entered into search tools, calculators, and personalization features on our platforms.
- Participation in surveys or competitions.
- Messages or comments submitted via our website or other channels.
- Data independently obtained by us from lawful third-party sources.
- Any documents or forms submitted or collected by the Company.
B. Purpose of Collecting Personal Data
By providing your Personal Data to us, you consent to its collection, retention, and use for the following purposes:
- Providing services or benefits under the Company’s business.
- Processing applications related to any of the Company’s programs.
- Marketing of goods and services, promotions, special offers, updates, and advertising via email, SMS, and other means.
- Enhancing the quality of our services, including processing invoices, payments, and providing support.
- Conducting research, security assessments, and service planning.
- Matching procedures and statistical analysis.
- Administering and enhancing the Company’s business operations and digital platforms.
- Communicating with you for administrative or contractual purposes.
- Legal compliance and fraud prevention.
- Due diligence for business acquisitions, audits, or checks.
- Enabling third-party service providers to perform necessary functions on our behalf.
- Customer loyalty programs.
- Any related or incidental purpose in furtherance of the above.
C. Use and Disclosure
We may disclose or transfer your Personal Data (within or outside Malaysia) to:
- Any companies within Macromac Corporation (M) Sdn Bhd.
- Our agents, consultants, legal advisors, contractors, partners, and relevant authorities.
- Third-party service providers supporting business functions such as IT, marketing, auditing, recruitment, insurance, banking, etc.
- Buyers, assignees, or interested parties in any business transaction involving the Company.
We may also use non-personally identifiable information to improve our website and services.
D. Impact of Not Providing Personal Data
If you fail to provide sufficient or accurate Personal Data, we may be unable to:
- Process your applications or requests.
- Allow access to certain features or sections of our website.
- Deliver full service benefits or fulfill contractual obligations.
E. Storage and Retention
Your Personal Data may be stored in physical or digital formats, either in Malaysia or abroad, and managed by us or our authorized service providers. It will be retained for as long as necessary to fulfill the purposes stated above or to comply with legal requirements.
We do not provide online facilities for deleting Personal Data.
F. Emails and “Contact Us” Messages
Messages you send to us (e.g., emails or website messages) may be stored and monitored for compliance, maintenance, or abuse investigations. Personal Data included in such messages will be used in accordance with this Privacy Notice.
G. Communication and Utilization Data
Communication data (e.g., IP addresses) and usage patterns may be collected during your interaction with our website. Any processing of such data will comply with applicable law.
H. Automatically Collected Non-Personal Data
We may collect non-personal data such as browser type, operating system, referral URL, time spent on the site, etc., to enhance website performance and user experience.
I. Cookies
Cookies may be stored on your device to recognize your browser and personalize your experience. You can adjust your browser settings to block or delete cookies if preferred.
J. Confidentiality
We are committed to keeping your Personal Data confidential, except where permitted under this Privacy Notice or by law.
Information submitted voluntarily (excluding Personal Data) will be considered non-confidential and may be used freely.
K. Data Security
While we implement measures to protect your data, no internet transmission is fully secure. You are advised to maintain confidentiality of your login credentials.
L. International Transfers
Your Personal Data may be transferred to other countries for processing, including to entities within our group or to third-party service providers, subject to the purposes outlined above.
M. External Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such sites.
N. Access and Correction
Under the Act, you may request access to or correction of your Personal Data, or withdraw consent by writing to:
Macromac Corporation (M) Sdn Bhd
Address:
45, Jalan PJS 1/48
Taman Petaling Utama
46150 Petaling Jaya,
Selangor Darul Ehsan
Person in charge: Head of Marketing
Email: sales@copier2u.my
Tel: +603-77817877
Note: A processing fee may apply for access requests.
O. Third-Party Data Disclosure
If you submit Personal Data on behalf of others, you confirm you have obtained their consent.
You are also responsible for ensuring the accuracy and currency of any Personal Data you submit to us.
P. Vendors and Service Providers
Vendors, suppliers, and service providers handling Personal Data for the Company must comply with the Act and all applicable regulations. Failure to do so will result in indemnity liabilities to the Company.
Q. Updates to Privacy Notice
We reserve the right to update or amend this Privacy Notice at any time. Please review it periodically on our website.